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[Lynda] Having Difficult Conversations

[Lynda] Having Difficult Conversations
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[Lynda] Having Tough Conversations – Management coach and lynda.com director of studying and improvement Britt Andreatta shares her suggestions and techniques for having troublesome conversations. In her four-phase mannequin, you will uncover the conditions that lead as much as troublesome conversations, determine when the dialog is warranted, put together for the interplay, and monitor outcomes to make sure success.




Alongside the best way, study the secrets and techniques of turning troublesome conversations into profitable interactions that improve communication and rapport. Enhance each your skilled and private relationships, discovering your approach again from battle via mutually profitable outcomes.

Course define:
Introduction 6m 47s
1. Understanding Tough Conversations 15m 16s
2. The Buildup Part 16m 16s
three. The Reflection Part 30m 10s
four. The Dialog Part 39m 29s
5. The Comply with-By way of Part 12m 36s
Conclusion 16m 34s

[Lynda] Having Tough Conversations

Course Data:
By Britt Andreatta
Tabel Of Content material : Lynda
Period : 2h 17m
Launched : Jul 30, 2013
Sort : MP4
Dimension : 1.four GB

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